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Contact Solar EXIT IQ

Questions about your solar agreement? Let’s help you find the right starting point.

Contact Solar EXIT IQ about a solar loan, lease, PPA, system performance, installer, lien or home-sale concern.
Tell Us About Your Situation Book a 30-Minute Contract Review

Educational and administrative assistance. Results vary; cancellation is not guaranteed.

Speak with the review team(302) 309-8256

Monday–Friday
10:00 AM–7:00 PM Eastern Time

Orlando, Florida · Serving homeowners nationwide
Choose a starting point

A clear way to reach the right support.

For questions, a review request or an existing case, start with the route that fits your needs.

Email

support@solarexitiq.com

For general questions or existing client support.

Email support
Business hours

Monday–Friday

10:00 AM–7:00 PM Eastern Time. Weekend appointments may be available.

Appointments

30-minute contract review

Choose an available appointment in the existing booking calendar.

Book a review
Service area

Orlando, Florida

Serving homeowners nationwide. Availability and eligibility vary by matter and location.

Best ways to reach us

General questionsEmail the teamDIY access requestsUse the access request formContract review requestsComplete the assessment belowExisting client supportSign in or email support

Talk with the review team

Call (302) 309-8256 Monday–Friday, 10:00 AM–7:00 PM Eastern Time. Weekend appointments may be available. You can also email support@solarexitiq.com.

Before you contact us

Know your agreement type, installer or provider, finance company, current system status and any approaching deadline. For the most complete review, use the six-step qualification assessment.

Urgent matters

If a closing, collection, foreclosure, court or cancellation deadline is approaching, state the date clearly in your qualification assessment and call our team during business hours. Calling does not guarantee availability or an outcome.

Nationwide qualification assessment

Tell us what is happening.

Solar EXIT IQ reviews requests from homeowners nationwide; criteria, services, options, and availability vary by situation and location. Do not submit Social Security numbers, complete financial account numbers, credit-card information, or unrelated sensitive data.

Property and ownership

First, tell us about the property connected to the system.

Are you the homeowner? *
Are all property owners willing to participate in the review? *

Solar agreement

Use estimates when exact figures are not available.

Has the payment increased? *
Do you have a copy of the agreement? *

System performance

Tell us how the equipment and household costs compare with expectations.

Is the system currently operational? *
Are panels, batteries, inverters, or monitoring systems not working? *
Is production lower than represented? *
Are you paying both a solar payment and substantial electric bill? *
Has the system caused roof leaks, damage, or insurance problems? *

Primary complaint

Select every issue that applies.

Issues *

Resolution history and urgency

Help us understand what has already happened and whether a deadline is approaching.

Have you contacted the installer? *
Have you contacted the finance company? *
Was a written complaint submitted? *
Has any repair or resolution been offered? *
Is the property currently listed for sale? *
Is a closing, refinance, foreclosure, collection, or legal deadline approaching? *

Contact information

Where should our team follow up about this request?

Permission to leave voicemail? *

We will email your Solar EXIT Score™ and free Homeowner Exit Guide after submission. By submitting, you confirm the information is yours to provide and accept our Privacy Policy and Terms of Use. Submission does not create an attorney-client relationship. Availability, review criteria, options, and eligibility vary by situation and location. No cancellation, savings, refund, or legal outcome is guaranteed.

Text message terms: SMS / Text Terms. Your information is used to review your request and contact you. Submitting the form does not authorize payment or activate portal access.

Start with the facts

Have your solar situation reviewed

Complete the secure six-step assessment so Solar EXIT IQ can organize your agreement, payment, performance and property concerns. Eligibility and possible outcomes depend on the agreement, provider, financing structure, facts and applicable law.

Complete the Qualification AssessmentCall (302) 309-8256Book a 30-Minute Contract Review
Contact the teamExplore DIY Guided ExitExplore Full-Service SupportAbout Solar EXIT IQ

Solar EXIT IQ is not a law firm and does not provide legal advice. Submission does not guarantee acceptance, cancellation, modification, lien release, savings, a refund or any other outcome.

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